Simple logic: if an employee is given the opportunity and is encouraged to share his or her opinion the company will benefit… not only because employees feel valued and comfortable, but because it prioritizes brainstorming and collaboration.
This is particularly crucial in Supply Chain so that everyone can contribute towards the continuous improvement of production. AlterNet indicates the United States may be a bit behind the times in this thinking (specifically in the automotive industry).
After spending a lifetime developing purchasing and supply chain professionals, I am always amazed that some of the supply base innovation gets lost or is never heard. Perhaps we need to improve our presentation skills, but management must improve its listening skills.
Do you think employee voice is directly related to company success?