Over the years I’ve had the opportunity to work with hundreds of teams. It’s always interesting to observe the teams and question why some teams succeed, while others flounder and eventually fail. Here are five characteristics the best performing teams have in common.
- Clear responsibility, authority and accountability must be assigned to the team. The team with responsibility and accountability is likely to fail if they lack the authority to act.
- Vision, mission and alignment to the business plan is a core criterion for success. If a team doesn’t have a charter with an agreed mission, the team will operate like a rudderless ship. It’s essential that the team works hard at the front of a project to understand the vision for the project, mission and joint goals. As part of the alignment of the business plan, the team must also understand how to measure its own performance and the success of the program.
- Management awareness and commitment to the team. One of the key elements for high-performing teams is the selection of team members. In today’s business environment when everybody is extremely busy, it’s essential for management to make a commitment of resources to the project. One other essential element is that the team success or failure reflects on the individual’s performance.
- Funding is always an issue when it comes to cross functional teams. I ‘ve seen teams struggle and fail when “who is paying for the project?” is unclear. Travel always seems to be a contentious issue when it comes to teams, especially if it’s global travel. One way to be successful is to create a budget upfront or agree with key line managers how much travel is involved and what time constraints will be placed on their department resources for this project. By addressing this issue at the start, team and project leaders can be assured that it won’t be an issue later in the project at a critical point.
- Reward and recognition is an essential part to assuring team success. Many team members are working on projects in addition to their regular workload. When a team is successful, it’s the responsibility of management to recognize their contribution to the business and develop some simple reward as a token of appreciation.
Many companies work to drive cross-business teams to meet business goals. Using these key elements as a project leader will improve the chances of having a high performing, successful team.
Will your team succeed?